Terms & Conditions

These Terms of Service are effective as of December, 2020



These Terms & Conditions apply to products purchased via sunandini.in or placed through Social Media, or offline on phone or chat

Please read these conditions carefully before using the website www.sunandini.com (the “Website”) or any Service (defined below) provided therein. By using the Website through any device including but not limited to any computer terminal or mobile device, you signify your acceptance to be bound by these terms & conditions (“Terms”)

please read the terms & conditions carefully before purchasing any products or availing any services on any asset of sunandini.in. any purchase made by you through the website or through any other asset shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. in addition to the foregoing, you shall also be bound by the terms of use of the website, privacy policy, terms by the vendor or additional terms of service which are displayed with the selection of the product, if any (“additional terms”). if there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.

if you do not agree with the supply terms, please do not access the website or any other asset of for any purchase or service.



You acknowledge that these Terms constitute a contract between You and Sunandini, even though it is electronic and is not physically signed by You and Sunandini. You further acknowledge that these Terms govern Your use of the Website & the Service.

Usage restrictions

You agree and undertake not to modify, copy, reverse engineer, distribute, transmit, reproduce, publish, display, perform, license, transfer, create derivative works from or sell any information or software obtained from the Website. Any reproduction and copying of the content of the Website without giving credit and acknowledgement to sunandini is not permitted or only with prior written permission of Sunandini. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.



Sunandini.in reserves the right to amend these Terms as and when required at its discretion.

The websites is a platform that facilitates the sale of products designed and manufactured by Sunandini Agarwal. Sunandini provides Internet-based service through the Website which enables the Users to purchase original merchandise which is clothing, (collectively, “Products”) ( the “Service”). Upon placing an order, Sunandini shall ship the Product to you and be entitled to its payment for the Services and the Product as per these Terms.

Sunandini.in has the right to change or discontinue any service at any time, without notice. Sunandini.in may add or modify the procedures, modes, processes or conditions of purchase at any time. Sunandini.in shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.



Sunandini.in enables the sale of garments manufactured by the brand based in AM-2 Shalimar Bagh. New Delhi. 110088. It is NOT a drop shipping model. Shipping for all the products on the website shall be per the company’s policy, which may be changed by sunandini.com from time to time. The approximate delivery timeline of the product would be 7-21 days.

In case you receive a damaged product, please write to us on contact@sunandini.in Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue

Incase the product is out of stock, we will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash On Delivery (COD) payments, there will be no refund given as no payment was received by us.


You should take all responsibility for your own actions in utilizing the products purchased by you; Sunandini.in shall not be liable for any such action.

You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

Sunandini.in shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.




Pricing Information

The pricing information relating to the product shall be as disclosed to you at the time of your purchase.

Sunandini.in does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.

While Sunandini.in strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, Sunandini.in may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. Sunandini.in will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If Sunandini.in cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.


Credit Card Details

You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Sunandini.in expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.


Delivery Of The Product

Your shipping address and pin code will be verified with the database of Sunandini.in before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by Sunandini.in, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.


Return Policy For Products

If you receive a damaged/defective product or a product that does not comply with the specifications as per your original order, please get in touch with us at contact@sunandini.in

Upon receiving your complaint, Sunandini.in shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will inform the relevant vendor of said complaint and request for a replacement. If the complaint is frivolous or baseless, we reserve the right to take legal actions against you and you will be solely liable for all costs incurred by Sunandini.in in this regard.

In order to return any products, you are required to comply with the below mentioned conditions

Please notify Sunandini.in of receipt of a/an international/damaged/ defective product/service within 48 of your order reaching you. If you are unable to do so within 48 hours, we shall not be held liable for the failure to replace the order;

For all other instances you can notify us 15 days from when the product is delivered to you.

Products should be unused/unwashed.

Sunandini.in will arrange a pick-up of all products except for international orders. If Sunandini.in is unable to do so, we will notify you regarding the same and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such a form as is determined by the logistics team.

It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to products during transit.

The returned products are subject to verification and checks by Sunandini.in in order to determine the legitimacy of the complaint/return. If the claim is not legitimate, you will be required Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.

to bear the shipping costs for the product.

If a product returned is duly accepted by Sunandini.in, the value of said product, as originally paid by you will be refunded in the form of a store credit/voucher.


No Compensation Policy: If the quality of any products, services, information, or other material purchased or obtained by you through the website did not meet your expectations, no compensation will be given other than the return, credit voucher or exchange of the product. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases. Sunandini.in holds the rights to cancel orders and block accounts of such customers without any prior notice.


Shipping, Delivery And Cancellation

Please see terms relating to shipping, delivery and cancellation on the website.

Indemnifications And Limitation Of Liability

You agree to indemnify, defend and hold harmless Sunandini.in from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Sunandini.in that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.

In no event shall Sunandini.in and its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Sunandini.in has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, Sunandini.in’s entire liability to you under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.


Governing Law

These Terms & Conditions and the relationship between you and Sunandini.in shall be governed in accordance with the laws of India without reference to conflict of laws principles.

All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and Sunandini.in shall be subject to the exclusive jurisdiction of the courts at Ghaziabad, Uttar Pradesh and you hereby accede to and accept the jurisdiction of such courts.


General Terms For Offers, Promotions, Contests

Sunandini.in shall introduce various offers, promotions, contests from time to time. The terms and conditions for these shall be separately called out and Sunandini.in reserves right to change/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.

While participating in such contests/ promotions, you hereby agree to release and hold Sunandini.in harmless from any claims or demand.

Winners to contests will be decided by the team at Sunandini.in and Sunandini.in is not obliged or required to disclose the mechanism of the same.

Sunandini.in reserves the right to vary any of the terms and conditions of the contest and the decision of Sunandini.in shall be valid and binding on the contestants.

Priority And International Shipping

Kindly get in touch with us at contact@sunandini.in. Any requests for urgent/ priority and international shipping must be mailed to the above account. You will be notified of the possibility and the charges of such a request.